Water Cube 20L Standard + Cap

Hi Timothy, I'm sorry to hear about the issue you've encountered with the People in Plastic Water Cube containers. It's crucial that the containers meet your expectations, especially when you're relying on them for outdoor activities or emergencies. The odour you've described is concerning, and your health and safety are our top priorities. The People in Plastic Water Cube containers are made from high-quality food-grade plastic, which should not produce any unpleasant or harmful odours. We take your feedback seriously, and we want to address this issue promptly. To ensure that the containers are safe and meet the required standards, we recommend the following steps: Ventilation: Allow the containers to air out in a well-ventilated area for a period of time. Sometimes, a slight plastic odour can dissipate with proper ventilation. Cleaning: Thoroughly clean the containers with warm water and a mild dish detergent. Rinse them several times to ensure any residual odours are removed. Contact Us: If the odour persists or if you have concerns about the safety of the containers, please reach out to our customer support team. They will assist you with further guidance and options, including a possible replacement or refund. We understand the importance of reliable water storage for your needs, and we want to make sure that you have confidence in our products. Your feedback helps us improve our offerings, and we appreciate you bringing this matter to our attention. ~Tentworld Team