I'm only submitting this because i received your automated request for feedback email. Initially bought a product online via click and collect. Advised a staff member via a phone call to adelaide store that i would not be able to collect item in the collection window, but to please put aside, and i would be in to collect when car was fixed. Was advised by staff member this would be completely fine. Next day i was refunded, and my item was taken off click and collect. Called store again, and was told item can be put aside for me. When i did collect the item, i was given the wrong item, and overcharged. Had to return to the store again, and swap it over. Tentworld is a 3 hour round trip from where i live. Each time i spoke with staff at the adelaide store they were clueless, one older guy in particular, i think it was ross or something, was uninterested and seemed pretty clapped out.
17 hours ago
Ben W
Verified Customer
Very quick delivery, efficient process and organised
2 days ago
Michael Y
Verified Customer
It's always a great experience buying from Tentworld ,Excellent customer service and excellent communication, great prices definitely returning customer.
Australia, 3 days ago
Anonymous
Verified Customer
Exped Ultra Pillow Medium - Greygoose
Added an attachment strap and the pillow stays in place all night.
I recommend this product
Perth, AU, 3 days ago
Paul H
Verified Customer
Very tidy store, the staff were great and very professional. Great business !!
3 days ago
Anonymous
Verified Customer
Campfire 2 Quart Oven Steamer Rack
As above
I recommend this product
Adelaide, AU, 3 days ago
Andrew C
Verified Customer
Happy with the purchase, delivery was super fast
3 days ago
Charles S
Verified Customer
Arrived in a good time free delivery very happy. Thanks Tentworld
3 days ago
Poppy
After dealing with several services that left me frustrated and disappointed, finding a team that actually communicated clearly and followed through was refreshing. They were patient, professional, and attentive throughout the process. I truly appreciate the effort they put in. +1_(859)_ 52_88_9_95
4 days ago
Shane H
Verified Customer
Great friendly service with absolutely everything you need for camping.
4 days ago
Joanne T
Verified Customer
The Billy Kettle is as advertised ....excellent quality. Ordering was easy and delivery prompt!
4 days ago
Jeanette M
Verified Customer
Thetford Aqua Kem Blue Sachets - 15 Pack - Toilet Chemical
They do a job covering smelly stuff coming from the toilet
I recommend this product
Sydney, AU, 4 days ago
Chris H
Verified Customer
OZtrail Deluxe Canopy 6.0 - Blue
Very good quality this is second one i have had and in fool sun all day for over 12 months
4 days ago
John C
Verified Customer
Best price I could find for 2.4m Oztrail gazebo, very fast preparation and dispatch, and they used a courier company who were both quick to deliver, and actually followed a simply delivery instruction.. What not to like..? 😁 Great seller, A+++, I will use Tentworld again.
5 days ago
Sharon B
Verified Customer
5 star service and quick delivery turnaround thanks
5 days ago
Greg D
Verified Customer
Great prices and super-fast delivery. A++++
5 days ago
Marilyn M
Verified Customer
Love you guys and great tent, our community BBQ staff and helpers say a big hug is in order. so failing the hug we just want to say a huge thanks for a tent that we can easily put up and down and it's made really well.
6 days ago
Gavin t
Verified Customer
Dometic Pico 2X2 Double Air Swag - V2
Great swag, easy to set up and really comfortable. also packs up nice and small.
6 days ago
Ross H
Verified Customer
Tent arrived in Victoria in less than 5 days, have only put it up in the lounge room, but went up easily,can't wait to get away ...
6 days ago
Colin S
Verified Customer
Easy checkout, fast delivery
6 days ago
Pause
Anonymous
Verified Customer
I'm only submitting this because i received your automated request for feedback email. Initially bought a product online via click and collect. Advised a staff member via a phone call to adelaide store that i would not be able to collect item in the collection window, but to please put aside, and i would be in to collect when car was fixed. Was advised by staff member this would be completely fine. Next day i was refunded, and my item was taken off click and collect. Called store again, and was told item can be put aside for me. When i did collect the item, i was given the wrong item, and overcharged. Had to return to the store again, and swap it over. Tentworld is a 3 hour round trip from where i live. Each time i spoke with staff at the adelaide store they were clueless, one older guy in particular, i think it was ross or something, was uninterested and seemed pretty clapped out.
1 person found this review helpful.
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17 hours ago
Ben W
Verified Customer
Very quick delivery, efficient process and organised
Was this review helpful?
Yes
No
2 days ago
Michael Y
Verified Customer
It's always a great experience buying from Tentworld ,Excellent customer service and excellent communication, great prices definitely returning customer.
Was this review helpful?
Yes
No
Australia, 3 days ago
Anonymous
Verified Customer
Exped Ultra Pillow Medium - Greygoose
Added an attachment strap and the pillow stays in place all night.
I recommend this product
Was this review helpful?
Yes
No
Perth, AU, 3 days ago
Paul H
Verified Customer
Very tidy store, the staff were great and very professional. Great business !!
Was this review helpful?
Yes
No
3 days ago
Anonymous
Verified Customer
Campfire 2 Quart Oven Steamer Rack
As above
I recommend this product
Was this review helpful?
Yes
No
Adelaide, AU, 3 days ago
Andrew C
Verified Customer
Happy with the purchase, delivery was super fast
Was this review helpful?
Yes
No
3 days ago
Charles S
Verified Customer
Arrived in a good time free delivery very happy. Thanks Tentworld
Was this review helpful?
Yes
No
3 days ago
Poppy
After dealing with several services that left me frustrated and disappointed, finding a team that actually communicated clearly and followed through was refreshing. They were patient, professional, and attentive throughout the process. I truly appreciate the effort they put in. +1_(859)_ 52_88_9_95
1 person found this review helpful.
Was this review helpful?
Yes
No
4 days ago
Shane H
Verified Customer
Great friendly service with absolutely everything you need for camping.
Was this review helpful?
Yes
No
4 days ago
Joanne T
Verified Customer
The Billy Kettle is as advertised ....excellent quality. Ordering was easy and delivery prompt!
Was this review helpful?
Yes
No
4 days ago
Jeanette M
Verified Customer
Thetford Aqua Kem Blue Sachets - 15 Pack - Toilet Chemical
They do a job covering smelly stuff coming from the toilet
I recommend this product
Was this review helpful?
Yes
No
Sydney, AU, 4 days ago
Chris H
Verified Customer
OZtrail Deluxe Canopy 6.0 - Blue
Very good quality this is second one i have had and in fool sun all day for over 12 months
Was this review helpful?
Yes
No
4 days ago
John C
Verified Customer
Best price I could find for 2.4m Oztrail gazebo, very fast preparation and dispatch, and they used a courier company who were both quick to deliver, and actually followed a simply delivery instruction.. What not to like..? 😁 Great seller, A+++, I will use Tentworld again.
Was this review helpful?
Yes
No
5 days ago
Sharon B
Verified Customer
5 star service and quick delivery turnaround thanks
Was this review helpful?
Yes
No
5 days ago
Greg D
Verified Customer
Great prices and super-fast delivery. A++++
Was this review helpful?
Yes
No
5 days ago
Marilyn M
Verified Customer
Love you guys and great tent, our community BBQ staff and helpers say a big hug is in order. so failing the hug we just want to say a huge thanks for a tent that we can easily put up and down and it's made really well.
Was this review helpful?
Yes
No
6 days ago
Gavin t
Verified Customer
Dometic Pico 2X2 Double Air Swag - V2
Great swag, easy to set up and really comfortable. also packs up nice and small.
Was this review helpful?
Yes
No
6 days ago
Ross H
Verified Customer
Tent arrived in Victoria in less than 5 days, have only put it up in the lounge room, but went up easily,can't wait to get away ...